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About Trip.com
Trip.com is a public travel agency founded in 2010. With over 400 million members, the company is one of the largest online travel agencies in the world. The company works with more than 1.2 million hotels and serves 2 million routes. What makes Trip.com unique is its generous rewards program for loyal customers. You’ll find some of the most competitive prices and unique travel packages on Trip.com.

Savings Tips on Trip.com
Click the “Transactions” link on the far right of the top navigation menu. This will take you to a page that highlights current promotional offers.
Trip.com has a rewards program called PointsPLUS. It’s available in some of the hotels they partner with. When you book a hotel stay, you’ll earn rewards that can be redeemed for award miles or hotel stays.
There is another rewards program called Trip Coins. You earn travel coins for flights and hotels. When you collect 100 Travel Coins, you will be rewarded with approximately $1. You can earn Travel Coins by writing reviews, and some offers offer additional Travel Coins.
Be sure to sign up as a member at trip.com to save money. You can save up to 50%.
Receive alerts of exclusive offers by subscribing to the newsletter. Scroll down the home page until you see a section called “Subscription Secret Deals”. Enter your email address in the form below and click the “Subscribe” button.
You can save money on your travel experience with Trip.com. Click the “Tours & Tickets” link in the top navigation menu. You’ll be taken to a page with limited-time tours, events, and more.
Find tour and ticket reward promotions available on individual pages. Below the main image there should be a small section titled “Promo Code”. If you click on the text, it should give you the redemption code.

What are the different types of coupons available on Trip.com?
Trip.com’s coupons for airfare, car rentals, hotel rooms, train tickets and travel discounts are valid for all four travel seasons of the year. Some coupons offer up to 50% off regular fares during the winter break. Check out the latest Trip.com promo codes to save on your next travel booking.

Does Trip.com have a customer loyalty program?
Loyal Trip.com customers can earn Travel Coins to redeem for additional benefits and discounts. For example, every 25 Trip Coins earned through the Trip.com Rewards program can be redeemed for $100 on your next flight. Joining the Trip.com Rewards program is free, and you can earn 30% extra travel currency when you book through the mobile app.

How does the Trip.com Price Match Guarantee work?
Trip.com has a Price Protection Guarantee for flights and a special policy for hotel bookings. Trip.com will reimburse you up to 300% of your first night if the hotel you booked with changes or cancels your room after you paid. Additionally, Trip.com offers similar price protection guarantees for car rentals and train tickets.

Is there a refund policy if you need to cancel your Trip.com order?
Because Trip.com is a travel aggregator, if you need to cancel your flight, its customer service team works with a specific travel provider to waive all fees. Some tour companies may only offer points for future stays, but if you cancel early, you may get a full refund.

Does Trip.com offer free cancellation?
While you can cancel or change your booking with the company, charges may apply depending on the airline and hotel.

What is Trip.com’s refund policy?
Refunds will be made on a case-by-case basis. If exceptional circumstances force you to cancel your booking, you can obtain a refund by contacting the company at least one day before departure and providing documentation of your circumstances.